Ransomware is a type of malicious software designed to block access to a computer system or data, usually by encrypting files, until a ransom is paid to the attacker, commonly referred to as the threat actor (TA). Cybercriminals often demand payment in cryptocurrency to make tracing more difficult. Once the ransom demand is made, victims are typically given instructions on how to pay in exchange for a decryption key. However, paying the ransom does not guarantee that access will be restored, and it may encourage further attacks.
Immutable backups are backup copies of data that cannot be altered, deleted, or overwritten for a predetermined period. This means that even if attackers gain access to your systems, they cannot modify or erase these backup files. Immutable backups are essential in defending against ransomware because they ensure a clean, uninfected copy of your data is always available for recovery. By regularly maintaining immutable backups, organizations can restore compromised systems without yielding to ransom demands, minimizing downtime and data loss. The primary issue with immutable offsite backups is cost, as most providers charge yearly per terabyte of stored data.
Multifactor Authentication (MFA) is a security process that requires users to provide two or more verification factors to gain access to a system or account. This typically includes something the user knows (like a password), something the user has (such as a smartphone or security token), or something the user is (biometric verification). MFA adds an extra layer of security to safeguard company data. However, although MFA is a critical component of organizational defense, it can also introduce certain operational inconveniences.
Primary Reasons for Inconvenience
● Workflow Disruption:
MFA could complicate daily workflows by requiring extra steps and reliance on physical devices. Users often need to stop what they're doing to enter a code or approve a prompt, which can be particularly disruptive in fast-paced settings where frequent prompts slow down urgent tasks.
● Device Dependency:
Most MFA methods require a smartphone or physical security key. If a user’s phone is dead, lost, or forgotten, they may be completely locked out of their accounts, turning a security feature into a significant accessibility barrier.
● "MFA Fatigue": Frequent authentication requests lead to sensory overload and annoyance. Attackers exploit this via "MFA bombing," where they send incessant notifications until a frustrated user approves one just to make the alerts stop. The most common type of MFA involves receiving a code or notification on a smartphone that the user must respond to. Virtually all users always have their smartphone available, so it is a very convenient option. However, if a user misplaces, forgets, or loses access to their device, they may be locked out temporarily, creating accessibility issues.
Though users may face some initial inconvenience while incorporating new multifactor authentication procedures in their daily routines, MFA significantly lowers the risk of unauthorized access—even if credentials are compromised. By adding this extra layer of security, organizations can better protect their sensitive data and systems from ransomware attacks and other cyber threats.
Biometric login methods, such as fingerprints or facial recognition, offer both benefits and drawbacks as well. They increase security by making unauthorized access more difficult and are convenient because users don’t have to remember complex passwords. However, if biometric data is compromised, changing it is challenging, and privacy concerns can arise regarding how this sensitive data is stored and used. Additionally, biometric systems may not work consistently for all users due to factors like injuries or environmental conditions.
Law enforcement's response to ransomware is characterized by a "victim-centric" approach that prioritizes immediate reporting, investigative support, and international disruption of criminal infrastructure. Federal agencies like the FBI and the Cybersecurity and Infrastructure Security Agency (CISA) serve as the primary coordinators for these efforts, providing technical expertise and facilitating global takedowns.
● Core Response Strategies - Investigative Support:
Agencies conduct threat response (identifying and disrupting actors) and asset response (assisting victims with mitigation and recovery). This includes deploying sophisticated tools to trace attacks and potentially providing decryption keys for known ransomware variants. ● International Coordination: Large-scale operations, such as the 2024 disruption of the LockBit gang, involve multi-national cooperation to seize servers, freeze cryptocurrency accounts, and unmask leaders.
● Regulatory & Sanctions Enforcement:
Law enforcement and the Department of the Treasury (OFAC) warn that paying ransoms can violate U.S. sanctions if funds go to designated entities. However, "self-initiated and complete" reporting to law enforcement is considered a significant mitigating factor in potential sanctions investigations.
● Victim Reporting & Guidance:
Law enforcement strongly advises victims not to pay the ransom, as it funds future criminal activity and does not guarantee data recovery.
Victims are urged to report incidents via:
o FBI Internet Crime Complaint Center (IC3): The central hub for filing official reports.
o Local FBI or U.S. Secret Service Field Offices: For immediate technical assistance and local coordination.
o CISA's 24/7 Operations Center: For reporting ongoing threats to critical infrastructure.
Orion Integration Services blocks access to countries and IPs on OFAC and CISA blacklists (on applicable devices), and applies host intrusion detection, prevention, and anti-virus protection on all client networks, but these measures are not enough. Previously, recommendations have been shared verbally and in writing, such as using a 3-2-1 backup strategy (3 backups, 2 locations, 1 offsite and immutable), retiring end-of-life hardware and software, and enabling multifactor authentication. While these measures may add cost and complexity to daily IT management, they are essential for ensuring robust security in today’s IT environment.
Ransomware poses a serious threat to individuals and organizations alike, potentially leading to significant financial and data losses. Implementing immutable backups and multifactor authentication are critical strategies in defending against such attacks. By combining these protective measures, you can greatly enhance your organization’s resilience and ensure your data remains secure, accessible, and uncompromised in the face of evolving cyber threats. Patrick D. Jackson President, Senior Technology Officer Please confirm that you have received and read this document. Your acknowledgement is important to ensure awareness and compliance with the security recommendations outlined above. If you have any questions or concerns, please feel free to contact any of our staff for further information or clarification.
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